- Find a resting spot. OnHub gives you the best signal when it’s in an open space. Try placing it in plain view, like on a shelf or TV stand.
- Find the power and Ethernet ports near the base of your OnHub.
- Connect the power adapter to your OnHub, then plug the other end into a power outlet. Your OnHub’s light will glow to indicate that it’s powered on. Connect the provided Ethernet cable to the bottom port of your OnHub and the other end to your modem.
Get started
Welcome! To set up your OnHub, you’ll also need:
Google account
Android or iOS device
Broadband connection
1. Get the App
Download the Google Wifi app on your Android or iOS device. Then follow the setup steps in the app.
Can’t download the app?
2. Plug in your OnHub
3. Get Online
Open the Google Wifi app, which gives you easy-to-follow steps for setting up your Wi-Fi network.
Android
- The Google Wifi app will automatically find your OnHub. OnHub will then send a setup code directly to your mobile device via an audio tone. Audio tone didn’t work?
- Now that you’re connected to OnHub, the final step is to create your Wi-Fi network. When prompted in the Google Wifi app, create a network name and password, and let the app complete the setup for you. After setup, you'll connect your devices to the newly created Wi-Fi network.
- During setup, your OnHub may download and install a software update. It’ll happen automatically and may take up to 10 minutes.
iOS
- Take note of the setup name and code printed on the base of your OnHub. You’ll need these in the next step.
- On your mobile device, exit the Google Wifi app when prompted, and open your iOS device’s Wi-Fi settings. Select your OnHub's setup name (found on the bottom of your OnHub) from the list of available networks, and enter the setup code as the password.
- Once you’re connected to OnHub, the next step is to create your Wi-Fi network. When prompted in the Google Wifi app, create a network name and password, and let the app complete the setup for you. After setup, you'll connect your devices to the newly created Wi-Fi network.
- During setup, your OnHub may download and install a software update during setup. It’ll happen automatically and may take up to 10 minutes.
You're ready to go!
Get Answers
Using the Google On App
Need help?
Have more questions?
- Visit the Google Wifi Help Center
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Contact our support team
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wificare@google.com
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844-442-3693 (toll-free from US and Canada)
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Or click to call us through the Google Wifi app